Dear customer,

For proper handling of your request, please make sure to always open a support ticket through your client area on our website:  

[hostvpn.xyz](https://hostvpn.xyz) → Log in → Support → Open Ticket

Please note:

Emails sent directly from your personal mailbox will not be read or processed.  

Only tickets submitted via the client area are reviewed and handled by our support team.

Thank you for your understanding and cooperation.  

HostVPN Support Team



Tuesday, September 2, 2025

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