Dear Customer,
If you're using Smart STB, we strongly recommend updating your Virtual MAC address to a customized one.
Why?
We've seen a high number of hacks and unauthorized access targeting virtual MACs, especially those starting with 00:1A:79. This often results in black screens or blocked service.
What to do:
1. Use a free MAC address generator such as https://miniwebtool.com/mac-address-generator/ to create a new custom MAC address (avoid 00:1A:79).
Make sure to select this format XX:XX:XX:XX:XX:XX
2. Follow this official guide to change your Virtual MAC:
[Smart STB – How to change Virtual MAC] (https://www.smart-stb.net/ssps-kb/how-to-change-virtual-mac-not-recommended/)
3. Log in to your client area on hostvpn.xyz
4. Go to My Services → Your Subscription → Update MAC Address
5. Save your changes
This simple update can secure your access and prevent service disruptions.
Need help? We’re here for you.
Best regards!
יום שלישי, ספטמבר 9, 2025
