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Dear Customer, If you're using Smart STB, we strongly recommend updating your Virtual MAC address to a customized one. Why? We've seen a high number of hacks and unauthorized access targeting virtual MACs, especially those starting with 00:1A:79. This often results in black screens or blocked service. What to do: 1. Use a free ... Read More »
Dear customer, If you wish to pay your subscription via credit card, please open a support ticket through your client area at [hostvpn.xyz](https://hostvpn.xyz). In your ticket, make sure to: Request a credit card payment link Mention your invoice number This helps us process your payment quickly and activate your service without ... Read More »
Dear customer, For proper handling of your request, please make sure to always open a support ticket through your client area on our website: [hostvpn.xyz](https://hostvpn.xyz) → Log in → Support → Open Ticket Please note: Emails sent directly from your personal mailbox will not be read or processed. Only tickets submitted via the ... Read More »
